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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (57 Reviews)
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reviewiconCollision Repair Services

In the last few years we have brought our vehicle in twice for repair because of accident damage. Victor Auto Body does quality work. After the repair is completed, you would never know that the vehicle had been damaged. The staff is friendly, knowledgeable, and kept us updated throughout the repair process.

, 09/16/2022

partners

Certified Assured Performance
Assured Performance Collision Care
Alfa Romeo Certified Collision Center
Infiniti Certified Collision Center
Nissan Certified Collision Center
Hyundai Certified Collision Center
Kia Recognized Collision Repair Center
AAA Approved Auto Repair
AAA Approved Body Shop
I-CAR
Enterprise
Chamber of Commerce
ProFirst Honda
Auto Body Association of CT
Interstate Batteries
Connecticut Insurance Department
OEM Certified
Mopar FCA Certified
Car Care Aware