Victor Auto Body Works
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Kenneth Selling, 07/20/2024I have had several body repair jobs done at Victors over a couple of decades. Every time, the experience in dealing with them throughout has been unusually great. Tyler is very experienced and honest. Kyle (in "Mechanical Repair" ... for things unrelated to Body Shop work, like engines, brakes, etc.) was also extremely knowledgeable, helpful, and a pleasure to work with. I have come to trust them very much, and they do very high quality work. I recommend this AAA approved shop to anyone. If you are being towed after an accident, you have the right to tell the tow-truck operator to take you to your choice of shop. I am really glad I asked to go here, and I would make the same choice again.
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