CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Adrian Simpson, 09/09/2024I recently had the pleasure of working with Victor Auto Body Shop to get body work repaired on my vehcile, and I am thrilled with the exceptional service they provided. My car was expertly restored to its original condition, and the quality of their work exceeded my expectations. Every detail was meticulously addressed, making my vehicle look and perform as good as new. A special shout out is due to Patty, one of their outstanding representatives. Patty guided me through every step of the auto repair process with remarkable professionalism and patience. She was instrumental in alleviating my concerns about the insurance process, ensuring everything went smoothly and efficiently. Her support and clear communication made a potentially stressful experience far more manageable. Victor Auto Body Shop and Patty have earned my highest recommendation for anyone in need of top-notch auto body repair and exceptional customer service.
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