860-346-8800 | 590 Washington Street

REVIEWS

REVIEWS, Middletown, CT

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Victor Auto Body Works:

https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fAutoBody-Review.com&c=E,1,87K5SN2WghXKSZ43Rem0fB2Lh-kvNiAxVvagBtZswvoW3H9XwSCNbb-OZG-aNtd4ng5gv5ptwZb-tiz2vmQ1z6_0A7vnQIPANp40X1g_a9LsmAO52IX8Nwag&typo=1

reviewiconHighly Recommended
02/23/2018

I was in a wreck on I91. My car was totaled & towed to Victor's. Tyler stayed after closing on a Friday and walked me through everything I needed - insurance, medical & legal. He dealt with AAA (who said good things about him too) and was amazing. He called me a couple of days later to bring me up to speed and to make sure that I got my plates & EZ Pass back. Totally honest and so helpful! Most car places are dismissive of women. He wasn't. He was respectful and oh so helpful. Saved me hours!


reviewiconAmazing Service
11/15/2017

We have had all of our family collision repairs done at Victors for the last 25 years. All were hassle free transactions - didn't even have to deal with insurance company estimates or paperwork, as they are an approved recommended AMICA repairer. Every car came out like new. You will never be able to tell your car was in an accident. They are fast, very customer friendly, are up do date expert repairers and have an absolutely first class body shop. Never would even think of going anywhere else.


reviewiconHonest Auto Shop
08/10/2017

Generational business running on all cylinders. There are cases when family businesses or restaurants lose quality of service when management passes down to the original owner's children, but this is NOT the case with Victor Automotive. Owner Tyler is passionate about cars of all types and his work & quality reflects this. I highly recommend using Victor's Auto for any body work or general car maintenance. Fast, friendly, and honest service are the things most important when looking for someone to service your vehicle and these guys have it. They do things the right away and don't cut corners.


reviewiconKnowledgeable Techs
07/03/2017

After my 2013 Cadillac was hit in the parking lot at work (and they took off of course) and then again on Route 9 as I was waiting for a light, it was suggested I bring my car to Victor's and I'm so happy I did. The original estimate from Allstate was peanuts and Tyler got the insurance adjuster to come and look at my car, and up the price considerably for a proper repair. Victor's fixed both areas perfectly and even waxed and detailed my car in and out - what a surprise...it looks new again! I was very pleased with every part of the process - they took care of everything and the car was ready when promised. Thanks Victor Auto Body.


reviewiconConsistent Quality Work
12/19/2016

Once again Victor Auto Body comes to my rescue! Several years ago my mother's Lexus was damaged in a parking lot by a hit and run driver. Victor's repaired the damage flawlessly! So when my 2015 Mustang GT Premium 50th Anniversary Edition was the victim of a hit and run in a parking lot last month, I took it to them. My rear quarter panel was scratched down to the metal and one of the wheels was dinged up. Tyler was so helpful with the insurance details which included getting a new wheel instead of a refurbished one and a new stripe kit. He even fixed a small boo-boo on the nose of the car from a stone which had nothing to do with the hit and run at no charge! My Baby is once again perfect. Even though the insurance company recommended Victor's, I could have taken my car anywhere - even to a Ford dealer; but having had such a good experience with my mother's car I felt confident that the damage would be taken care of properly. And it was.