Auto Insurance FAQs

Navigating auto insurance after an accident can be challenging. Here are answers to common questions to help clarify your policy.

Do I have to use the repair shop my insurance company recommends?

No. You have the right to choose the licensed repair shop where your vehicle will be repaired.

Should I report an accident right away?

Yes. Contact your insurer promptly, keep your claim number, and save photos, reports, receipts, and repair paperwork.

What should I review before approving repairs?

Review the written estimate, the parts being used, the repair plan, and any changes or supplements that become necessary after disassembly.

Can Victor Auto Body Works communicate with my insurer?

Yes. We work with insurers and help coordinate estimates, supplements, and documentation while keeping you informed.